Susana is a thoughtful and highly engaged coach who practices the ideal blend of challenging questions and support. I always leave a session with information about myself that I didn't have before. Thank you!
Susana has a wealth of knowledge along with her wonderful personality, passion and drive. I believe these qualities, among others she has bode well for any organization needing her services to build a sustainable thriving culture.
She is skillful at providing real day to day experiences supported by research to help you understand the pain points and a strategy toward a solution.
I believe in building relationships and I plan to do that with Susana. I would encourage any all to do the same.
working with Susana as a coach has been extremely beneficial to me as I transitioned into the Director position in 2014, working with direct reports, peers and key stakeholders. Her approach to coaching and truly supporting me through self discovery has given me tools that apply to a variety of situations. She is supportive as well as challenging in a way that guides you into seeing new ways to get results, build relationships and create better outcomes. I am grateful for all I have learned and continue to learn from her coaching.
Susana was really personable and professional. She validated my insights and concerns, and was sure I left our conversation with some clear action items. She helped me articulate my concerns in a way that will help me communicate more effectively with my team mates and identify some next steps that make me feel like my project is more manageable. I no longer feel as isolated knowing she is there to support me and I feel tremendous relief in the clarity I got from our short conversation.
We met with Susana to talk through the post-training report she wrote up, which was helpful. She talked us through the report and we discussed observations. She offered some recommendations/coaching for our own follow-up as leadership. And she's fun to talk to!
09-09-2014 12:23 PMAdministrative Director Organizational Effectiveness & Transformation
Susana has been a gem in working with us as we explore and develop a plan around Diversity and Inclusion. She is engaging with all levels of staff and leadership with her leadership and communication style. She is honest, insightful and challenges us to think differently in the right ways. She supported us to see what we do well as an organization while still helping us understand the opportunities we can take advantage of moving forward.
I felt well listened to and inspired by Susana's reflections on my current situation and my desires for the future. I appreciate her intuitive, thoughtful and open nature. I look forward to her accompaniment in my process of creating the work life I envision!